Facely is dedicated to ensuring accessibility for all customers and consumers, believing in the importance of providing complete access to our website and mobile site. We continuously enhance the user experience, adhering to relevant standards to make our website accessible to everyone, including those with disabilities.

Conformance Status:

The Web Content Accessibility Guidelines (WCAG) outline requirements for improving accessibility, categorised into Level A, Level AA, and Level AAA. Our website is partially conformant with WCAG 2.1 Level A. While some parts may not fully conform, we actively work towards achieving Level A and progressing to Level AA.

Additional Accessibility Considerations:

In pursuit of WCAG 2.1 Level A conformance, we have also implemented some Level AA Success Criteria. Notably, images of text are exclusively used for decorative purposes.

Feedback:

We value your feedback on your website experience. If you have accessibility comments or concerns, or encounter access barriers, please contact us at hello@facely.co.uk with “Digital Accessibility” in the subject line. We strive to respond within 7 business days.

Technical Specifications:

Our website’s accessibility relies on HTML, CSS, JavaScript, and PHP to function with various web browsers and assistive technologies or plugins on your computer. These technologies are essential for conforming to accessibility standards.

Limitations and Alternatives:

Despite our efforts, there may be limitations. Known limitations include uncaptioned video streams and some link text that may not be clear when read alone (e.g., ‘read more’). For support or to address unlisted issues, please contact hello@facely.co.uk